Measuring Change

Change involves moving from one circumstance or situation to another. Since organizations involve many components and systems, the ability to effectively communicate any changes throughout the organization becomes a critical component of employee morale and commitment. 

In this scenario, assume you are serving as a Human Resource Manager for a company in Saudi Arabia that has announced that they must lay off 20% of all employees. Discuss how you would advise management about how best to communicate this message. Include the following areas: the specific process they should follow, the format/channels they should use, the components to include in the message.

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1/ How can the change pre-layoff and post-layoff be evaluated?

2/ What type of control systems would you employ to ensure a smooth transition?

3/ What metrics or measurement tools could you use to ensure the current customer base is still being supported after the layoff?

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4/ Draft a short, one-paragraph message that you believe should be sent to the organization to announce these layoffs. 

Directions:

Embed course material concepts, principles, and theories, which require supporting citations along with two scholarly peer-reviewed references in supporting your answer. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references.