Re: Topic 5 DQ 1
Internal and external stakeholders play an essential role in the healthcare system, and the participation of these stakeholders results in the successful implementation of the change project. These stakeholders are patients, family members, nurses, pharmacists, government, and insurance companies. A stakeholder is a person or group with something to gain or lose through the outcomes of a change project (Dialogue by Design, 2008 as cited in Health Knowledge, n.d). Every stakeholder has a different degree of interest, responsibility, and authority. In order to develop a relationship with stakeholders, it is essential to have strategized plan for the way stakeholders’ support will be requested and implicitly incorporated into the change project and process (Centers for Medicare & Medicaid Services, n.d. as cited in Akins, 2021). The support of stakeholders is essential as their contribution and participation will lead to the success of the change project.
In order to secure the support of stakeholders, it is crucial to ensure that stakeholders understand the benefits of the change project and their role in the implementation of the change project. Moreover, getting the stakeholders’ support involves strong motivation from those directly affected by the change project, and these people could be the patients, families, and other stakeholders. This motivation helps to secure the support of stakeholders and increase their participation in implementing the change project (Pandi-Perumal, 2015).
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Akins, M. (2021). Developing relationships with internal and external stakeholders. https://community.corporatecompliance.org/communities/community-home/digestviewer/viewthread?MessageKey=3ea8954a-102a-4fba-8f47-1f42b8b83b6b&CommunityKey=48d8a004-36d6-4bb8-9fe6-2905e7327d7c&tab=digestviewer
Health Knowledge. (n.d). Identifying and managing internal and external stakeholder interests. https://www.healthknowledge.org.uk/public-health-textbook/organisation-management/5b-understanding-ofs/managing-internal-external-stakeholders
Pandi-Perumal, S. R., Akhter, S., Zizi, F., Jean-Louis, G., Ramasubramanian, C., Edward Freeman, R., & Narasimhan, M. (2015). Project Stakeholder Management in the Clinical Research Environment: How to Do it Right. Frontiers in psychiatry, 6, 71. https://doi.org/10.3389/fpsyt.2015.00071
Tracey Cash 1 postsRe: Topic 5 DQ 1
Topic 5 DQ 1
To ensure success with a project it helps to know the key stakeholders. Whether internal or external all projects have stakeholders. To help reduce and uncover risks and increase stakeholder approval it is important to engage with them from the beginning of a project. Stakeholders are important to a project in 4 ways.
- Providing expertise – Stakeholders are a wealth of knowledge about current processes, historical information, and industry insight. Key stakeholders can provide requirements or constraints based on information from their industry that will be important to have when understanding project constraints and risks.
- Reducing and uncovering risks – Engaging and involving stakeholders will reduce and uncover risk on a project. Uncovering risks and discussing a plan to work through them before issues arise will increase success of the project.
- Increasing project success – Gathering and reviewing project requirements with stakeholders will help increase project success. Stakeholders should always be aware of the project scope, key milestones, and when they will be expected to review project prior to finished project.
- Granting project acceptance – Engaging with stakeholders along the way will have a positive conclusion on the project. The final acceptance of project should just be a formality if they have had an opportunity to review the project along the way. (Schoenhard, PMP, CSM, 2019)
For my change project I will engage with nursing administration and get their perspective on the psychological effect Covid-19 has had on health care professionals. With their assistance begin the implementation of small things that are cost effective, we can do for staff to help them cope with anxiety, depression, and post-traumatic stress disorder.
Schoenhard, PMP, CSM, L. (2019). 4 Ways Stakeholders Are Important To A Project. Proficient Learning, LLC. Retrieved June 15, 2021, from https://doi.org/https://proficientlearning.com/4-ways-stakeholders-are-important-to-a-project/#:~:text=4%20Ways%20Stakeholders%20are%20Important%20to%20a%20Project,Project%20Success.%20…%204%20Granting%20Project%20Acceptance.%20